Impliquer les managers à atteindre leurs objectifs: participation, feedback et confiance

Pascal Langevin and Carla Mendoza

ACCRA, 2014, vol. 20, issue 3, 43-71

Abstract: Prior studies suggest that effective result-control systems should ensure managers? goal commitment. Based on survey responses from 320 managers, we find that managers? participation in goal-setting and performance feedback are both positively associated with managers? goal commitment. Our results also show that supervisory trust mediates partially the relationship between participation, feedback, and goal commitment. Overall, these findings provide indications regarding how to design control systems to foster trust and, indirectly, increase goal commitment.

Keywords: goal commitment; participation; feedback; trust (search for similar items in EconPapers)
Date: 2014
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