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règles – normes. Certification de qualité et management industriel: le cas des organismes de formation

François Mambi-el-Sendegele

Innovations, 2001, vol. 13, issue 1, 133-158

Abstract: What does certification mean? What is its definition, how is it enforced? These questions - a legacy of the industrial management and organization pattern, with its system of charters, standards, quality seals and certification - have now come up in the training field. This text, while proposing a global interpretation framework, attempts to put in evidence this new pattern of connection, in the training field, with qualityassurance certification, the outlines of which are now becoming well defined.

Date: 2001
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