Le rôle immatériel de la certification ISO dans le processus d’innovation

Anne Maurand-Valet

Innovations, 2015, vol. n° 47, issue 2, 123-135

Abstract: The introduction of managerial standards (or management system standards of management ? MSS) within organizations represents a change which questions in regards to innovation : do MSS represent an innovation and which innovations may arise from them ? Few works studied the link between standards and innovation. Although there is a consensus on the organizational effects of the introduction of MSS, there are various approaches on the impacts in terms of innovation on product, market or processes of production. The incremental dimension of the principle of continuous improvement linked with MSS, as well as the focus on the analysis of the processes would not favor breakthrough innovations but simply the improvements of routines. Besides, the effects of MSS cannot be isolated from the technic and scientific context and from the practice of the other quality tools in organizations. It makes difficult the exact assessment of the weight of MSS in the phenomena of innovation. JEL Codes : O13, M19

Keywords: management system standards; forms of innovation; innovation context (search for similar items in EconPapers)
JEL-codes: M19 O13 (search for similar items in EconPapers)
Date: 2015
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