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Expériences de consommation et marketing expérientiel

Antonella Carù and Bernard Cova

Revue française de gestion, 2006, vol. 162, issue 3, 99-113

Abstract: The experience concept is becoming a key parameter in the understanding of the consumers?behaviour and a major foundation of a new marketing approach: the experience based marketing. Backed upon the idea that the present day consumer is seeking life submersion in extraordinary experiences rather than fetching simple products or services, the experience based marketing invites both practical and theoretical stern criticisms developed in the present article.

Date: 2006
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