Évaluer la « valeur à l'usage » de l'informatique. Une architecture de tableau de bord

François Xavier De Vaujany

Revue française de gestion, 2007, vol. n° 173, issue 4, 31-46

Abstract: Various evaluation methods are offered by IS researchers, adopting either a causalist or a processual perspective. Some are focused on strategic addedvalues, whereas others suggest a more operational stance. From a strategic point of view, it seems that there are no systematic techniques to appraise technology ?value in use?. This article proposes several indicators to evaluate this intangible value.

Date: 2007
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