La responsabilité contractuelle à l'hôpital. Un modèle fonctionnel malgré tout ?

Émilie Bérard and Véronique Steyer

Revue française de gestion, 2013, vol. N° 237, issue 8, 147-167

Abstract: In this article, we investigate the formal accountability model that is now being put into practice in French hospitals, the model of managerial accountability. We adopt a critical perspective, both ideologically and technically, on the implementation in a public hospital of a new management and measurement system of the departments? performance, based on contracts. This allows us firstly to empirically illustrate the difficulties of implementing such a system. Secondly, we show how in practice such a system was put in place in a ?softened? way that finally proved to be relevant for the organization, subject to certain conditions.

Date: 2013
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