Confrontation de logiques institutionnelles et dynamique des routines organisationnelles

Florence Charue-Duboc and Nathalie Raulet-Croset

Revue française de gestion, 2014, vol. N° 240, issue 3, 29-44

Abstract: The paper focuses on the evolution of organizational routines which occur when organizations are confronted to the coexistence of institutional logics. The empirical case concern organizations providing telecare services for elderly frail persons in France and which face a medical and a social care logic in their activity. The routine dynamic develops when the logics? coexistence create tensions in the activity, because of ambiguous and uncertain situations. We show that new routines hybridizing the two logics appear, and that routines appear linked to the social care logic, which is less specific.

Date: 2014
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