Nouveaux repères et nouveaux espaces du contrôle de gestion dans les services

François Meyssonnier

Revue française de gestion, 2014, vol. N° 241, issue 4, 93-105

Abstract: Management control cannot be understood any more only in its traditional financial dimension. A new refunded and enlarged approach, which includes control mechanisms that guarantee the implementation of the company business model at the level of business processes, is necessary. A presentation of this new approach is made in the case of service activities.

Date: 2014
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