L’usage stratégique des outils de gestion dans la prévention des risques psychosociaux. Le cas des questionnaires d’évaluation

Pauline Beau

Revue française de gestion, 2022, vol. N° 307, issue 6, 27-39

Abstract: Organizations have a legal obligation to prevent psychosocial risks. As a result, they use management tools in a strategic way. This qualitative study conducted in a banking group, shows that the use of an evaluation questionnaire contributes to an objectification of psychosocial risks, to a normalization of their existence, as well as to an individualization of their causes. Our results criticize the use of management tools in the representation, understanding and prevention of psychosocial risks.

Date: 2022
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