PERFORMANCE MANAGEMENT APPROACHES IN ECONOMIC ORGANIZATIONS USING INFORMATION TECHNOLOGY

Anca Mehedintu, Cerasela Pîrvu, Cristian Pîrvu Author-Workplace-Name: Universitatea din Craiova, Craiova, România; Universitatea “Constantin Brâncusi”, Târgu Jiu, România

Annals - Economy Series, 2012, vol. 1, 109-116

Abstract: Performance management includes activities that ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product or service, as well as many other areas. In these days of globalization and intensive use of information technology, the organizations must define and implement an appropriate strategy that would support their medium-term development, stability and competitiveness. This is achieved through a coherent and interrelated set of activities for understanding the customer expectations and the level at which the offer of organization add value to customers and satisfy their needs, define their internal organization to allow timely response to market demands without losing focus on client, tracking strategy and business model for the accomplishment of the organization mission, aligning the existing IT project management or under development implementation in organization with the strategic management of organization etc. Strategic Management determines the improvement of processes, effective use of resources, focus on critical areas in terms of finance, creating opportunities for innovation and technological progress, improvement of the supply mechanism and the duty to promote personal interaction and negotiation at all levels, continuous assessment of organization and its technological trends, analyze the market potential and competence field etc. Strategic management system will not give good results if the strategy is not defined by a set of operational objectives clearly at all levels. Business performance is based on a set of analytical processes of business, supported by information technology that defines the strategic goals that can be measured by performance indicators. Enterprise Performance Management creates a powerful and precise environment, characterized by data consistency, efficiency analysis and forecast effectively.

Keywords: performance management; business intelligence; key performance indicators; IT management; strategy (search for similar items in EconPapers)
Date: 2012
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