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MEASURING PERFORMANCE IN ORGANIZATIONS FROM MULTI-DIMENSIONAL PERSPECTIVE

Stefanescu Cristian and Logofatu Monica
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Stefanescu Cristian: UNIVERSITY OF CRAIOVA
Logofatu Monica: STUDENT UNIVERSITY OF CRAIOVA

Annals - Economy Series, 2017, vol. 4, 217-223

Abstract: In turbulent financial and economic present conditions a major challenge for the general management of organizations and in particular for the strategic human resources management is to establish a clear, coherent and consistent framework in terms of measuring organizational performance and economic efficiency. This paper aims to conduct an exploratory research of literature concerning measuring organizational performance. Based on the results of research the paper proposes a multi-dimensional model for measuring organizational performance providing a mechanism that will allow quantification of performance based on selected criteria. The model will attempt to eliminate inconsistencies and incongruities of organizational effectiveness models developed by specialists from organization theory area, performance measurement models developed by specialists from accounting management area and models of measuring the efficiency and effectiveness developed by specialists from strategic management and entrepreneurship areas.

Keywords: organizational performance; measuring performance; efficiency; effectiveness; multi-dimensional model. (search for similar items in EconPapers)
Date: 2017
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