THE BENEFITS OF ADOPTING AI AND RPA SOLUTIONS-USING ERP AS AN INTEGRATED INFORMATION SYSTEM-IN THE PRODUCTION AREA. A CASE STUDY

Banta Viorel Costin
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Banta Viorel Costin: THE BUCHAREST UNIVERSITY OF ECONOMIC STUDIES

Annals - Economy Series, 2020, vol. 6, 24-29

Abstract: More and more companies in Romania have started to adopt the solutions offered by an integrated ERP system. This paper is a case study of a multinational company, located in Romania, being a subsidiary of a large investment group, located in Germany. The adoption of solutions that use Artificial intelligence (AI) and RPA-Robotic Process Automation, has added value to this company, reducing as much as possible, the errors in repetitive work. In this case study, we will see what impact the choice of such solutions had and howthey helped the company in sensitive areas of the production plant. At the same time we will see how these solutions were extended to the area of accounting and human resources, what influences they had, how they were received. Moreover, the integration of such solutions has highlighted another aspect that the author will want to discuss in this scientific paper, namely how the existing staff in the company has adapted to these new software, with other interfaces and integration capabilities, by age groups, what were the staff movements and how new hires were made in that company. One thing is certain from now on, we will face more and more such adoptions of IT solutions, even the economic climate in the world facilitates such insertions ofnew technology in companies that will want to survive and strengthen their market position in the field in which it operates. The appearance of such IT solutions also implies a much more advanced level of knowledge, which the education system in our country will have to offer to those who will later engage in such factories, the insertion on the labor market in such fields of activity, being a low one, for the moment.

Keywords: RPA; AI; ML; ERP; SAP; Rollout; Difficulties; Risks; Implementation (search for similar items in EconPapers)
Date: 2020
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