Appropriate Methodologies to Better Measure Consumer Preferences for Postal Services

Charlene Rohr, Urs Trinkner, Alison Lawrence, Priscillia Hunt, Chong Woo Kim, Dimitris Potoglou and Rob Sheldon

Studies and Reports, 2011, 1-136

Abstract: This report summarises work undertaken testing the use of stated preference discrete choice experiments to measure consumer preferences for postal services. It discusses the importance of understanding and quantifying consumer priorities in the postal sector and presents different methods used for valuing non-market goods. We recommend the use of stated preference discrete choice experiments, and test the use of this approach in three member states. We provide the findings for these member states, as well as a “tool kit” for applying this methodology in other member states in future.

Keywords: Consumer preferences; postal services; discrete choice; two-sided market (search for similar items in EconPapers)
JEL-codes: C25 D12 H23 L87 (search for similar items in EconPapers)
Date: 2011
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:chc:studse:0006

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