The Influence of Government Policies on Employee Engagement in Nigeria’s Hospitality Industry

Gloria Ibimina Ochoche () and Alex Tamunomiegbam ()

Journal of Human Resource Studies, 2025, vol. 4, issue 1, 32 - 49

Abstract: Aim: This study aimed to investigate the impact of government policies on employee engagement in Nigeria’s hospitality sector. Methods: The study employed a qualitative research design, using content analysis to assess responses from frontline employees and HR managers across luxury hotels in Lagos and Abuja. Results: Findings revealed that government policies had a significant influence on employee motivation, with employees expressing dissatisfaction when policies were poorly enforced. Conclusion: It was concluded that improved communication, consistent policy enforcement, and more proactive HR responses could enhance employee engagement. Recommendation: HR departments should increase communication with employees to inform them of regulatory changes and their implications.

Keywords: Government policies; employee engagement; hospitality industry; employee motivation; employee dissatisfaction (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:cjk:ojjhrs:v:4:y:2025:i:1:p:32-49:id:380

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