Excellence models in public administrations in the European Union

Dragan Cristian and Stanca Costel
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Dragan Cristian: Constanta Maritime University
Stanca Costel: Constanta Maritime University

Constanta Maritime University Annals, 2011, vol. 16, issue 2, 33-36

Abstract: Among excellence models in public administrations in the EU, CAF and EFQM are used most. In use are also models that countries have adapted or designed themselves (for example: the Swedish Quality Model, used since 1992, INK developed by the Netherlands and also used by Belgium, and KVIK in Denmark)

JEL-codes: H0 (search for similar items in EconPapers)
Date: 2011
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