Perceptions about the usefulness of online social networks in the workplace

Sergio Madero (), Lucía Rodríguez-Aceves () and Gabriel Valerio-Ureña ()

Estudios Gerenciales, 2018, vol. 34, issue 147, 149-157

Abstract: The use of online social networks in the workplace environment has grown exponentially. Based on social exchange theory, the goal of this research is to identify possible associations between job satisfaction and motivation, perceived organizational support and the perception of employees regarding the use of social networks in the working environment. We used a survey that was applied to 294 employees for manufacturing companies located in the northwest borderline between Mexico and the United States. The findings suggest that the use of online social networks in the workplace has a positive effect regarding job satisfaction becoming useful for the organization.

Keywords: job satisfaction; perceived organizational support; social network; workplace environment; Mexico (search for similar items in EconPapers)
JEL-codes: J24 J28 M15 (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:col:000129:016502

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