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The mediating role of structural capital in the relationship between human capital and performance in the public administrations of Mexico and Peru

Norma Angélica Pedraza Melo () and Bernardo De la Gala Velásquez ()

Estudios Gerenciales, 2022, vol. 38, issue 164, 320-333

Abstract: Intellectual capital refers to the set of intangible assets that create competitiveness in public and private organizations and has a strategically significant role concerning resources, capacities and organizational performance. However, the academic output on intellectual capital in public administration is limited. The present study was conducted in public organizations in Tamaulipas, Mexico, and Arequipa, Peru; both countries are developing economies. The aim was to analyze the effects of human and structural capital on performance in public administration. A total of 502 questionnaires were administered to public employees in the two countries, using the neural networks technique and structural equation modeling. We found that human capital positively impacted organizational performance, and this relationship was mediated by structural capital. Thus, we recommend implementing structural and human capital management practices, given their role in enhancing the performance in public organizations.

Keywords: intellectual capital; human capital; organizational performance; structural capital; public management. (search for similar items in EconPapers)
JEL-codes: H11 M12 M14 (search for similar items in EconPapers)
Date: 2022
References: Add references at CitEc
Citations: View citations in EconPapers (1)

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https://doi.org/10.18046/j.estger.2022.164.5087

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Persistent link: https://EconPapers.repec.org/RePEc:col:000129:020403

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