Logistics funkcions in proces of customer service

Joanna Petrykowska
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Joanna Petrykowska: Wydzial Nauk Ekonomicznych i Zarzadzania UMK

Acta Universitatis Nicolai Copernici, Ekonomia, 2009, vol. 40, 19-28

Abstract: In article demonstrate that customer service is one of main dimension, which constitute about the heart of logistics. It means that one of basic task of logistics is realization right (in point of view of customer and enterprises operation’s effectiveness) level of customer service.

Keywords: logistics; customer service; supply chain. (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:cpn:umkanc:2009:p:19-28

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