Having a voice in your group: Increasing productivity through group participation

Sherry Jueyu Wu and Elizabeth Levy Paluck

Behavioural Public Policy, 2025, vol. 9, issue 1, 192-211

Abstract: Participatory work structure is a popular concept but its causal impacts in real-world work groups have heretofore been unquantified and research has been Western-centric. We test the hypothesis that participatory group structure increases productivity for blue-collar workers in a context where participation is not a normative default. We conducted a pre-registered longitudinal field experiment with 65 Chinese factory groups (1752 workers). Half of the groups were randomly assigned to a 20-minute participatory meeting once per week for 6 weeks, in which the group's supervisor stepped aside and workers contributed ideas and personal goals in an open discussion of their work. The other half continued with status-quo meetings in which supervisors spoke and set goals, workers listened, and a researcher observed. We found that a participatory versus a hierarchical structure led to a 10.6% average increase in individual treatment workers’ productivity, an increase that endured for 9 weeks after the experiment ended. The brief participatory meetings also increased treatment workers’ retention rate (an 85% vs. 77% retention rate in treatment vs. control groups) and feelings of empowerment such as job satisfaction and sense of control. We found no evidence of informational gains or new worker goals; instead, evidence suggests that the increase in frequency of workers’ voicing opinions may have driven higher productivity. These findings provide rare causal evidence in a setting where participation is not a normative default, indicating the benefits of direct group participation for changing and sustaining behavior and attitudes.

Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.cambridge.org/core/product/identifier/ ... type/journal_article link to article abstract page (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:cup:bpubpo:v:9:y:2025:i:1:p:192-211_11

Access Statistics for this article

More articles in Behavioural Public Policy from Cambridge University Press Cambridge University Press, UPH, Shaftesbury Road, Cambridge CB2 8BS UK.
Bibliographic data for series maintained by Kirk Stebbing ().