Deception and Withholding Information in Sales

Thomas Carson

Business Ethics Quarterly, 2001, vol. 11, issue 2, 275-306

Abstract: The ethics of sales is an important, but neglected, topic in business ethics. I offer criticisms of what others have said about the moral duties of salespeople and formulate what I take to be a more plausible theory. My theory avoids the objections I raise against others and yields plausible results when applied to cases. I also defend my theory by appeal to the golden rule and offer a justification for the version of the golden rule to which I appeal. I argue that salespeople have prima facie duties to do the following: 1. warn customers of potential hazards, 2. refrain from lying and deception, 3. fully and honestly answer questions about what they are selling, and 4. refrain from steering customers toward purchases they have reason to think will harm the customers. The paper concludes with a brief appendix that discusses the implications of the ethics of sales for the social responsibilities of business.

Date: 2001
References: Add references at CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
https://www.cambridge.org/core/product/identifier/ ... type/journal_article link to article abstract page (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:cup:buetqu:v:11:y:2001:i:02:p:275-306_00

Access Statistics for this article

More articles in Business Ethics Quarterly from Cambridge University Press Cambridge University Press, UPH, Shaftesbury Road, Cambridge CB2 8BS UK.
Bibliographic data for series maintained by Kirk Stebbing ().