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Technology Is More Than Just Error

Matthew J. Grawitch, Steven L. Winton, Srikanth P. Mudigonda and John P. Buerck

Industrial and Organizational Psychology, 2017, vol. 10, issue 4, 654-659

Abstract: Modern technology and technological advances offer a variety of benefits and challenges for assessment, data collection, communication, and other research- and practice-related endeavors. The focal article written by Morelli, Potosky, Arthur, and Tippins (2017) offers a segue into discussions about some of these issues. Although the authors offer some unique insights, we believe their view is incomplete, as it is potentially limited by their focus on testing and assessment. Below, we outline a few key points we hope will advance the conversation. Our commentary is largely grounded in the field of human–computer interaction (HCI), which is an interdisciplinary field that integrates expertise from computer science, psychology (and other behavioral sciences), and many other fields. Whereas psychology tends to place the human user at the forefront of discussions concerning technology, HCI expands beyond just the user's psychology, focusing on the design of interfaces that allow users to interact with computing technology in new ways (Card, Moran, & Newell, 1983).

Date: 2017
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