Relationships among school service qualities, innovation management and student retention via school image: The case of public junior-high schools in Taoyuan City, Taiwan

Hsiang-Hsi Liu and Hsiao-Hui Cheng

Journal of Social and Administrative Sciences, 2018, vol. 5, issue 2, 81-97

Abstract: This study explores the relationships among school service quality, innovation management, and student retention, mediated by school image. Data from junior-high schools in Taiwan are analyzed to understand how institutional factors influence student loyalty.

Keywords: Service quality; Innovation management; Student retention; School image; Taiwan (search for similar items in EconPapers)
JEL-codes: I21 M31 O32 (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:cvv:journ4:v:5:y:2018:i:2:p:81-97

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