Servqual model and statistical analysis to improve the quality of service and its profitability in the Riotec Empress company, in the city of Riobamba, Ecuador

Yolanda Patricia Moncayo Sánchez, Marco Antonio Gavilanes Sagñay, Ángel Gerardo Castelo Salazar and Stalin Efrén Arguello Erazo

Salud, Ciencia y Tecnologia - Serie de Conferencias, 2025, vol. 4, 1501

Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:dbk:confer:v:4:y:2025:i::p:1501:id:1501

DOI: 10.56294/sctconf20251501

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