Analyzing Consumer Behavior in E-Commerce: Insights from Data-Driven Approaches

Danish Anwar, Md. Faizanuddin, Faisal Rahman and Rajeshwar Dayal

Management (Montevideo), 2025, vol. 3, 127

Abstract: Introduction; Understanding modern shopping behaviors and developing effective marketing strategies have made e-commerce consumer analysis a critical tool for businesses. Objective; This study delves into consumer behavior patterns by analyzing a comprehensive Kaggle dataset centered on online retail activities, which includes demographic details, purchasing trends, and user engagement metrics. Utilizing advanced data science methodologies—such as data preprocessing, exploratory data analysis, and predictive modeling—the research uncovers valuable insights into customer segmentation, spending behaviors, and strategies to enhance customer retention. Method; The analysis reveals significant trends, such as the impact of seasonal variations on online shopping, the role of demographic factors in shaping product preferences, and the effectiveness of personalized marketing in boosting conversion rates. Result; These findings underscore the importance of tailoring marketing efforts to align with consumer needs and preferences. Additionally, the study highlights the necessity for e-commerce businesses to adopt continuous data monitoring and implement robust analytical frameworks to remain competitive in an ever-evolving digital marketplace. Conclusion; This research provides actionable recommendations for e-commerce stakeholders, emphasizing the integration of data-driven insights into their strategies. By leveraging these insights, businesses can optimize their marketing approaches, improve customer satisfaction, and ultimately drive growth in the highly competitive online retail landscape.

Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:dbk:manage:v:3:y:2025:i::p:127:id:1062486agma2025127

DOI: 10.62486/agma2025127

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