The Mediation Role of Social Customer Relationship Management (CRM) Performance Between E-CRM Antecedents and Customer Loyalty: A Study of Internet Users in Jordan

Bilal Alnassar, Ahmad Awadallah, Nabil Abudarwish, Ahmad Nader Aloqaily, Baker Jarah, AbdelRhman Ismail and Tariq Samarah

Salud, Ciencia y Tecnologia, 2025, vol. 5, 1477

Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:dbk:saludc:v:5:y:2025:p:1477:doi:105629420251477

DOI: 10.56294/saludcyt20251477

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