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Reverse Logistics as Source of Competitive Advantages and its Relationship with Total Quality Management

Antonio Mihi-Ramirez and Jesús Arteaga-Ortiz ()
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Jesús Arteaga-Ortiz: School of Economics and Business, University of Las Palmas de Gran Canaria, Spain (EU)

Economics and Applied Informatics, 2007, issue 1, 99-106

Abstract: This paperwork analyze how Reverse Logistics (RL) provides great benefits like reduction of costs, new opportunities of business and facilitates adaptation to new regulations in the matter of environment, this benefits improves performance of the company and favour their growth. We analyze how companies which have Total Quality Management (TQM) and implanting a Reverse Logistics System (RLS) improve their recovery activities and reusability of materials and products, reduce its costs and improve its enterprise performance.

Keywords: Logistic; Reverse Logistics; Total Quality Management (search for similar items in EconPapers)
Date: 2007
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