Tracking Key Performance Indicators within Educational Institutions: The Balanced Scorecard Approach

Mioara JICMAN Enache, Catalina TEACU Spac and Alexandru Capatina
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Mioara JICMAN Enache: Dunarea de Jos University of Galati, Romania
Catalina TEACU Spac: Dunarea de Jos University of Galati, Romania
Alexandru Capatina: Dunarea de Jos University of Galati, Romania

Economics and Applied Informatics, 2021, issue 1, 11-15

Abstract: This research highlights the application of Balanced Scorecard methodology on relevant key performance indicators, with high impact on the development of Romanian educational services. Without pretending to be a comprehensive study with generalizable results, this research reveals the analysis of fifteen performance indicators, integrated in three dimensions: institutional capacity, educational efficiency and quality management. The Balanced Scorecard model enables an efficient management in order to deliver the best value to all educational stakeholders. We consider that the findings will have significant implications both on the educational decision makers and the managers of educational institutions from Romania, as the integration of relevant performance indicators in this survey purposefully challenge their minds.

Keywords: Balanced Scorecard; Performance management; Educational institution; Romania (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:ddj:fseeai:y:2021:i:1:p:11-15

DOI: 10.35219/eai15840409161

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