The Impact of Digital Natives' Expectations on IT Onboarding Processes

Mihai Alin Lazar
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Mihai Alin Lazar: National University of Political Studies and Public Administration, Bucharest, Romania

Economics and Applied Informatics, 2025, issue 1, 146-153

Abstract: Generation Z’s integration into the IT workforce necessitates a re-evaluation of traditional onboarding practices to align with their expectations as digital natives. This study investigates generational shifts in onboarding preferences, focusing on the demand for gamification, mobile-first platforms, and virtual tools. Key findings highlight significant gaps in outdated communication methods and insufficient role-specific personalization, which undermine engagement and retention. Using an exploratory framework grounded in scholarly and industry literature, the research emphasizes the critical need for IT firms to adopt innovative, technology-driven onboarding strategies. By addressing these gaps, organizations can enhance employee satisfaction, reduce attrition, and foster long-term loyalty. This study contributes to academic discourse and managerial practices by offering actionable recommendations for tailoring onboarding processes to meet the evolving needs of a talent-centric workforce.

Keywords: Generation Z onboarding; technology-driven onboarding; personalized strategies; employee satisfaction; retention; IT management (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:ddj:fseeai:y:2025:i:1:p:146-153

DOI: 10.35219/eai15840409494

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