The Future of Digital Governance: A Bibliometric Exploration of Public Administration Transformation in the Era of e-Government and Artificial Intelligence

Ludmila-Daniela Manea, Iulian-Adrian Sorcaru, Mihaela-Carmen Muntean and Rozalia Nistor
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Ludmila-Daniela Manea: Dunarea de Jos University of Galati, Romania
Iulian-Adrian Sorcaru: Dunarea de Jos University of Galati, Romania
Mihaela-Carmen Muntean: Dunarea de Jos University of Galati, Romania
Rozalia Nistor: Dunarea de Jos University of Galati, Romania

Economics and Applied Informatics, 2025, issue 2, 120-127

Abstract: Artificial intelligence is rapidly emerging as a transformative force in public administration, reshaping how government services are designed, delivered, and evaluated. This paper presents a bibliometric analysis of scientific literature from 2007 to 2023, focusing on the rise of AI within the broader context of e-government. Using the Bibliometrix package in R, the study maps global collaboration networks, identifies influential publications, and detects key conceptual clusters. The results highlight AI’s growing role in automating administrative tasks, enabling data-driven decision-making, and enhancing citizen-centered service delivery. This analysis provides strategic insight into how AI is redefining digital governance and institutional legitimacy in the post-digital era.

Keywords: artificial intelligence; digital governance; e-government; public administration; bibliometric analysis (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:ddj:fseeai:y:2025:i:2:p:120-127

DOI: 10.35219/eai15840409518

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