 The Outsourcing of the Financing Requests AnalysisRenata Spacova and
Maria Neagu
Economics and Applied Informatics, 2025, issue 2, 46-55 Abstract: This paper analyzes the outsourcing of the lending requestes in the FinTech environment. Using the modern technology, this analysis is realised using the Arena software and a parameters set close to the real process values. The Taguchi method is used to define the matrix of experiments to calculate the Signal/Noise ratios and to retain the maximum of their values as the optimum solutions. Using this method, we conclude that, for the choosen parameteres, in order to maximise the scheduled utilisation of the employees, we must to choose carefully the number of the bank employees and, secondly, to manage the time necessary for a request analysis and the rate of requests arrivals; if we want to decrease the cummulative time necessary to analyze the requests, then we should have faster analysis of the requests and, if we are interested to manage the number of the requests analyzed by each employee, then we have to choose carefully the number of the bank employees. Keywords: FinTech; Outsourcing; Arena (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ddj:fseeai:y:2025:i:2:p:46-55 Access Statistics for this article More articles in Economics and Applied Informatics from "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration Contact information at EDIRC. |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.