Contribution à une théorie de la gestion de la qualité totale: les déterminants de l'efficacité

Youssef Fahmi ()
Additional contact information
Youssef Fahmi: Université de Bretagne-Sud

Revue Finance Contrôle Stratégie, 2002, vol. 5, issue 3, 115-140

Abstract: In this article, we apply the organizational architecture theory to the total quality management (TQM) to understand the complexity and the mechanisms of its working and its efficiency. We show that the role played by TQM in the value creating requires a profound analysis of the profits and the costs, which it induces, and the setting of a coherent organizational architecture. An empirical test has been realized on a sample of 171 French firms using the canonical correlation method as well as the bootstrap method. This test allowed a validation of the three tested hypotheses.

Keywords: Total Quality Management; specific information; firm value; organizational architecture. (search for similar items in EconPapers)
JEL-codes: M11 M12 M19 (search for similar items in EconPapers)
Date: 2002
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://repec-crego.u-bourgogne.fr/images/stories/rev/053140.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:dij:revfcs:v:5:y:2002:i:q3:p:115-140

Access Statistics for this article

Revue Finance Contrôle Stratégie is currently edited by Jean-François Gajewski

More articles in Revue Finance Contrôle Stratégie from revues.org
Bibliographic data for series maintained by Informatique Technique MSH Dijon ().