The Role of IT in Business Process Reengineering

Goparaju Sudhakar

Acta Universitatis Danubius. OEconomica, 2010, issue 4(4), 28-35

Abstract: Many organizations in the world are going for Business Process Reengineering (BPR) to improve profits, to reduce costs, to improve turn around times, to improve quality or to provide better service to the customer, etc. This article discusses business process, business process reengineering, top management’s role, reengineering team, process redesign, external consultant, skills required for a reengineer, communicating in the team, role of IT in business process implementation and advantages of the combination of IT and BPR in detail.

Keywords: customer; Business Process Reengineering; implementation (search for similar items in EconPapers)
Date: 2010
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