Ethics in the Institution of Consumer's Protection

Dan Pauna (), Dumitru Dila and Cornelia Tureac ()
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Dan Pauna: Danubius University of Galati
Dumitru Dila: Regional Commissary for Consumer's Protection - South East Galati
Cornelia Tureac: Danubius University of Galati

Acta Universitatis Danubius. OEconomica, 2014, issue 10(2), 5-18

Abstract: This article aims at emphasizing the level of institutional ethics for the needs of an organization, which is the consumersr protection. By the means of this marketing research which has as a starting point the Fishbein- Rosenberg model, we wish to point out the importance of the main attributes specified by the Law of the Public Servant, whether these can be the basis of the relationship between consumers and economic operators. The institution of consumersr protection acts as an arbitrer in this case and we wish to find out whether these attributes follow the requirements of the relationship between consumer and the institution which protects them.

Keywords: high contact services; utilitarianism; management of ethics; ethical efficiency; Fishbein-Rosenberg model (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:dug:actaec:y:2014:i:2:p:5-18

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