Barriers of ICT implementation within SMEs in service sector in Albania

Evelina Bazini (), Djana Ilia () and Albert Qarri ()
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Evelina Bazini: Faculty of Economy, University of Vlora
Djana Ilia: Faculty of Economy, University of Vlora
Albert Qarri: Faculty of Economy, University of Vlora

EuroEconomica, 2011, issue 29, 114-120

Abstract: The aim of this paper is to discuss the barriers faced by SMEs in service sector in Albania in implementing ICT. The study consisted on face-to-face interview with decision-makers in twenty SMEs in service sector. A number of external and internal barrier are listed and are discussed for the importance level for decision-maker of SMEs. Based on the research results are given some recommendations for managers in facing obstacles and problems that follow the decision process for ICT implementation.

Keywords: ICT benefits; ICT implementation; barriers; SMEs (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:dug:journl:y:2011:i:29:p:114-120

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