HYBRID-PAPERLESS ADOPTION & INTEGRATION IN FOREIGN TRADE: EVALUATION OF THE CURRENT SITUATION IN TURKEY

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Eurasian Business & Economics Journal, 2019, vol. 20, issue 20, 132-142

Abstract: Unprecedented technological changes are taking place in the extremely chaotic business environment of today. Removing paper-based processes and increasing integration have become a strategic priority in all business lines. Nevertheless, foreign trade area can still be regarded as relatively conservative. Traditional paper-oriented process still continues to be widely used in the field of foreign trade. Therefore, there is a need for a radical and comprehensive shift from paper-based approach to full integration by means of electronic documents. Foreign trade transactions are currently performed in a mixed way, which varies between digital and traditional. This phenomenon is called hybrid-paperless solutions. The main purpose of this paper is to clarify the current situation of hybrid-paperless adoption and the level of integration in Turkey by conducting qualitative analysis. For this purpose, interviews have been performed to understand the prevailing perceptions of foreign trade practitioners.

Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:eas:buseco:v:20:y:2019:i:20:p:132-142

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