An Analytical Insight into the Information and Quality Based Management Processes at Higher Education Institutions: Liverpool John Mooress University Case Study

Berat Bä°r () and Lale Özdemä°r ()
Additional contact information
Berat Bä°r: Marmara Ãœniversitesi
Lale Özdemä°r: Marmara Ãœniversitesi

Eurasian Academy Of Sciences Social Sciences Journal, 2015, vol. 5, issue 5, 71-83

Abstract: In the Information Age in which we exist, quality management practices should be the norm rather than the exception in all higher education institutions. Quality management in universities ensures that students are attracted, additional income is secured and that the reputation of the institution is enhanced. However this success can only be achieved through effective partnerships. The aim of this study is examine Liverpool John Mooress University, UK as a case study of a higher education institution that has successfully implemented and continues to implement quality management practices within a changing international arena. Liverpool John Mooress University was the EFQM prize winner in 2008 and this study is based on field work carried out at the university witnessing first-hand the implementation of business excellence practices across the organization with particular reference to academic services. This article examines in detail the business excellence practices at Liverpool John Mooress University with a view to recommendations for implementability in Turkish universities.

Date: 2015
References: Add references at CitEc
Citations:

Downloads: (external link)
https://eurasianacademy.org/index.php/socialsciences/article/view/36 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eas:journl:v:5:y:2015:i:5:p:71-83

DOI: 10.17740/eas.soc.2015-V5-7

Access Statistics for this article

More articles in Eurasian Academy Of Sciences Social Sciences Journal from Eurasian Academy Of Sciences
Bibliographic data for series maintained by Kutluk Kagan Sumer ().