Tourism workforce research: A review, taxonomy and agenda
Richard N.S. Robinson and
David J. Solnet
Annals of Tourism Research, 2016, vol. 60, issue C, 1-22
This paper offers a critical review, purview and future view of ‘workforce’ research. We argue that the tourism (and hospitality) workforce research domain, beyond being neglected relative to its importance, suffers from piecemeal approaches at topic, analytical, theoretical and methods levels. We adopt a three-tiered macro, meso and micro level framework into which we map the five pervasive themes from our systematic review across a 10year period (2005–2014). A critique of the literature, following a ‘representations’ narrative, culminates in the development of a tourism workforce taxonomy, which we propose should provide the starting point for a pathway to guide the advancement of a more holistic approach to tourism workforce knowledge development.
Keywords: Labour/labor; Employee; Workforce; HRM; Macro–meso–micro (search for similar items in EconPapers)
References: View references in EconPapers View complete reference list from CitEc
Citations View citations in EconPapers (2) Track citations by RSS feed
Downloads: (external link)
Full text for ScienceDirect subscribers only
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:eee:anture:v:60:y:2016:i:c:p:1-22
Access Statistics for this article
Annals of Tourism Research is currently edited by John Tribe
More articles in Annals of Tourism Research from Elsevier
Series data maintained by Dana Niculescu ().