A conceptual model of adventure tour guide well-being

Susan Houge Mackenzie and Eliza Raymond

Annals of Tourism Research, 2020, vol. 84, issue C

Abstract: Tour guides play a critical role in influencing visitor experiences and organisational success. The experiences of tour guides themselves however are less understood, particularly with regards to how these experiences impact on guides' well-being. Adventure tour guiding unfolds in a unique context reported to involve both high levels of emotional labour and job satisfaction. This study explored key factors that determine adventure guides' psychological well-being in this unique work context. In-depth qualitative interviews with air, land, and water-based guides identified primary, secondary, and tertiary psychological well-being determinants. Based on these findings, a conceptual model of adventure guide well-being is proposed to inform future research and practices for fostering guide well-being.

Keywords: Tour guide; Psychological well-being; Self-determination theory; Nature connection; Beneficence; Adventure tourism (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:anture:v:84:y:2020:i:c:s0160738320301213

DOI: 10.1016/j.annals.2020.102977

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