Tourist sustainable behaviour and personal communication

Carmelo J. León and Jorge E. Araña

Annals of Tourism Research, 2020, vol. 85, issue C

Abstract: •Reports experimental results on the impact of communication of water savings potential of reusing towels and bed linen.•Information about the environmental consequences reduced the number of times that towels and bed lines were changed.•Information provided personally at the reception had higher impact than did non-personal in-room information.

Keywords: Consumer behaviour; Personal and non-personal communication; Information; Sustainable tourism (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:eee:anture:v:85:y:2020:i:c:s0160738320300414

DOI: 10.1016/j.annals.2020.102897

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