Dark patterns used by online travel agency websites

Woo Gon Kim, Souji Gopalakrishna Pillai, Kavitha Haldorai and Wasim Ahmad

Annals of Tourism Research, 2021, vol. 88, issue C

Abstract: •OTA websites used dark patterns to persuade travelers.•We identified various dark patterns and cognitive biases.•We describe linkages between dark patterns and cognitive biases.

Keywords: Deceptive practices; Dark patterns; OTA websites; Cognitive biases (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:anture:v:88:y:2021:i:c:s0160738320301997

DOI: 10.1016/j.annals.2020.103055

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