Drivers of organizational adoption of automation

Iis P. Tussyadiah, Aarni Tuomi, Erin Chao Ling, Graham Miller and Geunhee Lee

Annals of Tourism Research, 2022, vol. 93, issue C

Abstract: •Organizational adoption of automation is made possible by technological progress•Labor shortage, due to demographic change, livability, and labor mobility, calls for automation.•Customer characteristics and culture determine how automation is designed and implemented.•Transformational leadership is key to successful realization of business model innovation.•These factors can be employed to improve adoption of best practices of automation in tourism.

Keywords: Automation; Innovation; Labor shortage; Artificial intelligence; Technology adoption (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0160738321001869
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:anture:v:93:y:2022:i:c:s0160738321001869

DOI: 10.1016/j.annals.2021.103308

Access Statistics for this article

Annals of Tourism Research is currently edited by John Tribe

More articles in Annals of Tourism Research from Elsevier
Bibliographic data for series maintained by Catherine Liu ().