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Emotional or rational? The congruence effect of message appeals and country stereotype on tourists' international travel intentions

Wenting Feng, Yizhuo Liu and Dongmei Li

Annals of Tourism Research, 2022, vol. 95, issue C

Abstract: Advertising can be used to promote tourism recovery post-COVID-19 pandemic. However, the effectiveness of such advertising in the pandemic context remains uncertain. This study shows that when a country is associated with a warmth stereotype, advertisements with emotional appeals increase visit intention, whereas advertisements with rational appeals are more effective when the country is associated with a competence stereotype. These relationships are mediated by processing fluency and strengthened when the perceived health risk at a destination is low. Our study enriches tourism research by revealing that the effectiveness of destination advertising depends on a combination of tourists' pre-established country stereotypes, destination marketing organizations' advertising messages, and the pandemic environment. It also introduces metacognition as a new mechanism underlying travel decisions.

Keywords: Message appeal; Visit intention; Country stereotype; Processing fluency; Health risk (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:anture:v:95:y:2022:i:c:s0160738322000743

DOI: 10.1016/j.annals.2022.103423

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