 Technology and scaling up: Evidence from an NGO for adolescents with intellectual disabilities in ChinaTianqi Song and Guosheng Deng Children and Youth Services Review, 2020, vol. 119, issue C Abstract: This paper takes the innovative practices of a Chinese NGO serving adolescents with intellectual disabilities (ID) as a case to analyze whether technology can effectively promote the impact scaling of NGOs providing services for intellectually disabled adolescents. It was found that the use of technology can have positive effects on expanding service areas and population range in terms of improving professional skills and knowledge, reducing scaling costs, increasing flexibility, and enhancing government and social trust. Challenges faced by the program included user retainment, digital literacy of target users, difficulty teaching practical skills virtually, and the loss of specificity through standardization. Based on the case study, this paper has summarized a “COATE influencing factor model,” composed of a series of considerations that NGOs serving adolescents with ID should make prior to deciding which technological means to implement in their service model. Keywords: Technology; Impact scaling; Adolescents with ID; NGO (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:cysrev:v:119:y:2020:i:c:s0190740920312846 DOI: 10.1016/j.childyouth.2020.105485 Access Statistics for this article Children and Youth Services Review is currently edited by Duncan Lindsey More articles in Children and Youth Services Review from Elsevier |
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