 Developing performance-based contracts between agencies and service providers: Results from a Getting To Outcomes support system with social service agenciesGordon Hannah, Marilyn Ray, Abraham Wandersman and Victoria H. Chien Children and Youth Services Review, 2010, vol. 32, issue 10, 1430-1436 Abstract: This study examines an intervention designed to enhance the ability of social service agencies to implement performance-based contracting using the Getting To Outcomes® (GTO®) accountability framework. The GTO approach to contracting focused specifically on outcomes, provided a comprehensive framework for contracts, and provided multi-component support to agencies. The following results were demonstrated after a nine-month intervention: (1) participants reported being more knowledgeable about 10 areas of outcome accountability; (2) the quality of contracts was rated as improved (especially in regard to measurable outcomes), but still needing improvement; and (3) increased collaboration was reported between funders and providers. Limitations, implications and future directions of the study are discussed. Keywords: Performance-based; contracting; Getting; To; Outcomes; Accountability; Capacity; building; Technical; assistance (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:cysrev:v:32:y:2010:i:10:p:1430-1436 Access Statistics for this article Children and Youth Services Review is currently edited by Duncan Lindsey More articles in Children and Youth Services Review from Elsevier |
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