Reducing turnover is not enough: The need for proficient organizational cultures to support positive youth outcomes in child welfare

Nathaniel J. Williams and Charles Glisson

Children and Youth Services Review, 2013, vol. 35, issue 11, 1871-1877

Abstract: High caseworker turnover has been identified as a factor in the poor outcomes of child welfare services. However, almost no empirical research has examined the relationship between caseworker turnover and youth outcomes in child welfare systems and there is an important knowledge gap regarding whether, and how, caseworker turnover relates to outcomes for youth. We hypothesized that the effects of caseworker turnover are moderated by organizational culture such that reduced caseworker turnover is only associated with improved youth outcomes in organizations with proficient cultures.

Keywords: Turnover; Organizational culture; Proficiency; Child welfare; Youth outcomes (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (9)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:cysrev:v:35:y:2013:i:11:p:1871-1877

DOI: 10.1016/j.childyouth.2013.09.002

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