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When practice and policy collide: Child welfare workers' perceptions of investigation processes

Shawna J. Lee, Joanne L. Sobeck, Valentina Djelaj and Elizabeth Agius

Children and Youth Services Review, 2013, vol. 35, issue 4, 634-641

Abstract: This qualitative study examines variability in practices surrounding Child Protective Services (CPS) investigations regarding the allegations of child maltreatment. Working under the auspices of a community-research collaboration with Department of Human Services officials, university researchers conducted a series of focus groups with CPS caseworkers in a state that was under court-ordered consent decree to improve child welfare investigations. Focus groups with caseworkers sought to better understand caseworkers' common investigative practices and their perceptions of best practices in conducting child welfare investigations. Two main areas were noted for improvement: (1) the need for ongoing training of CPS workers, particularly at the stage of initial intake of the allegations of maltreatment, and cross-training of police and hospital staff who regularly work with CPS, and (2) implementation of an improved risk assessment tool. These recommendations are discussed in detail.

Keywords: Child protective services; Evidence-based practice; Content analysis; Assessment tool; Child maltreatment (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (5)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:cysrev:v:35:y:2013:i:4:p:634-641

DOI: 10.1016/j.childyouth.2013.01.004

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