Shedding light on the usability of ecosystem services–based decision support systems: An eye-tracking study linked to the cognitive probing approach

Thomas Michael Klein, Thomas Drobnik and Adrienne Grêt-Regamey

Ecosystem Services, 2016, vol. 19, issue C, 65-86

Abstract: The requirements for communicating ecosystem services (ES) information often are not considered in operationalizing ES concepts. In particular, the heterogeneous uses of ES require different functionalities and qualities for the information provided, which must be considered when processing ES data into different types of information. The relevant factors that influence the usability of ES information include the users’ knowledge and cognitive ability as well as case study–specific factors. This missing knowledge can affect the transformation of the ES concept into practice, thus preventing the use of ES for further development or for transformation to sustainable management. Providing information that is relevant and useful for decision-making thus depends on understanding potential users’ demands and their cognitive processes involving the information in making decisions.

Keywords: Ecosystem services information; Usability; Eye Tracking; Decision-making strategy; Cognitive process (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ecoser:v:19:y:2016:i:c:p:65-86

DOI: 10.1016/j.ecoser.2016.04.002

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