What do patients say about their physicians? An analysis of 3000 narrative comments posted on a German physician rating website

Martin Emmert, Florian Meier, Ann-Kathrin Heider, Christoph Dürr and Uwe Sander

Health Policy, 2014, vol. 118, issue 1, 66-73

Abstract: Physician rating websites (PRWs) could be shown to have an impact on physician choice making. However, little research has been carried out to assess the content and nature of narrative comments.

Keywords: Physician rating website; Public reporting; Patient satisfaction; Patient narratives (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (5)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:hepoli:v:118:y:2014:i:1:p:66-73

DOI: 10.1016/j.healthpol.2014.04.015

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