Control rooms in publicly-funded health systems: Reviving value in healthcare governance

Élizabeth Côté-Boileau, Mylaine Breton and Jean-Louis Denis

Health Policy, 2021, vol. 125, issue 6, 768-776

Abstract: As part of reforms in 2015, the Ministry of Health and Social Services in Quebec, Canada mandated the national implementation of control rooms, making health system actors accountable for implementing value-based performance management.

Keywords: Control rooms; Performance management tools; Health system reforms; Appropriation process; Value-based care governance; Organizational ethnographic case study (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:eee:hepoli:v:125:y:2021:i:6:p:768-776

DOI: 10.1016/j.healthpol.2021.04.007

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