Organising and managing patient and public involvement to enhance quality improvement—Comparing a Swedish and a Dutch hospital

Carolina Bergerum, Maria Wolmesjö and Johan Thor

Health Policy, 2022, vol. 126, issue 7, 603-612

Abstract: As co-production approaches to quality improvement (QI) gain importance in healthcare, hospital leaders and managers are expected to organise and support such efforts. Yet, patient and public involvement (PPI) can be challenging. Hospital organisations, emphasising knowledge and evidence domains, are characterised by operational-professional rather than patient-preference led management. Thus, PPI adds aspects of influence and responsibility that are not clearly defined or understood, with limited knowledge about how it can be orchestrated. This study, therefore, aimed to explore hospital leaders’ and managers’ contextualised experiences of managing QI efforts involving patients, by comparing two European hospitals.

Keywords: Co-production; Critical realism; Healthcare; Management; Patient involvement; Quality improvement; Thematic analysis (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:eee:hepoli:v:126:y:2022:i:7:p:603-612

DOI: 10.1016/j.healthpol.2022.04.002

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